Debt Collection & India
the New York Times reports. Indian collectors are “very polite, very respectful, and they don’t raise their voice,” says one CEO. And a big payout in India can be a quarter of the salary American collectors expect. Ever since outsourcing to India took off in a big way, Americans have been used to receiving calls from India for health care claims, calling cards and credit card sales. However debt collection today has become a big business for business process outsourcing companies in India. Especially as the American economy slows down, its consumers are finding it difficult to pay for their purchases. While country cousin mortgage loans involve complex state and national laws for collections, they are almost always handled by debt collection companies using their teams in the United States. Credit card, auto and other sundry debts have become prime candidates for collection from overseas BPO centers. As the US financial crisis plunges Americans into debt, the debt collection business