Posts

Showing posts from 2020

Pros and Cons of Working in a BPO?

Image
A major chunk of the nation's youth population works in the BPO sector these days. Fluency in English coupled with good communication skills are primary skills to survive here.  One of the most important factors for the growing popularity of these type of job roles is the fact that the academic qualifications that are required here are pretty minimal (in most cases class 12th pass) and a major fraction of the youth population of the country is eligible for jobs here.  Now, the work culture in a BPO is pretty different from that in a typical government office or corporate workplace. This raises a lot of doubts in the minds of people about these workplaces.  Naturally, there is a lot of impending curiosity about the same (particularly amongst those people who have never worked in the BPO sector themselves).  Advantages of BPO Careers Good Remuneration The pay structure in BPOs is higher than that of most other sectors that employ people with a mere undergraduate degree. Industry sta

Scope of Business Process Outsourcing (BPO) Market

  Business process outsourcing (BPO) is a process of subcontracting various business-related operations ideally non-core to third-party service providers.  Although BPO originally useful solely to manufacturing entities, such as soft drink manufacturers that outsourced large segments of their supply chains, BPO now applies to the outsourcing of services, as well.  Business process outsourcing (BPO) services are delivered to IT, finance & accounting, back-office process, e-commerce and support, procurement, human resource & recruitment process among others, by third-party providers to various organisations.  A BPO service provider usually administers and manages a particular business process for another company. BPOs either use new technology or apply an existing technology in a new way to improve a particular business process.  It is the contracting of non-primary business activities and functions to a third-party provider. BPO services include payroll, human resources (HR), ac